Course description

CMMN courseLearn the fundamentals of CMMN in this Case Management with CMMN training course. You will get acquainted with the basic CMMN objects and understand the possibilities that CMMN has to offer. In this course you will practise applying CMMN based on real-life examples and you will work with engaging business cases and assignments.

Business Processes don’t always follow a thought-out route. Sometimes the route depends on the information retrieved during process execution. This information driven approach to process modelling is called Case Management. Case Management comes with its own modelling language to visualise cases: Case Management Model and Notation (CMMN).

CMMN is the widely accepted standard for modelling complex, unstructured and information-intensive processes. The CMMN standard is maintained by OMG, just as Business Process Model and Notation (BPMN) and Decision Model and Notation (DMN). Our hands-on CMMN training course will help you to get a grip on CMMN processes and will teach you how to model effective cases.

We encourage you to bring your own questions and cases so that you can start implementing CMMN into your own organisation right away!

CMMN can be combined with Business Process Model and Notation (BPMN) which will create an even better modelling experience for you and your organisation. It is also possible to follow our combination training where you will learn BPMN, CMMN and how to combine these two standards.

Customised and in-company courses:

We offer customised training solutions: from adjusting learning objectives to full integration of company-specific cases, we can tailor programmes to suit your specific needs. Please contact us if you are interested in a customised course.

Course outline

This CMMN foundation course covers the following:

  • Concept of Case Management and Case Modelling
  • Case Modelling in relation to Process Modelling
  • CMMN in relation to BPMN and BPM (Business Process Management)
  • Effective modelling
  • The function of a case model
  • CMMN in relation to Business Analysis
  • Benefits and challenges of using CMMN
  • CMMN diagrams
  • The most important symbols in CMMN (Case, Case Plan Models, Case File Items, Stages, Entry and Exit Criterion, Plan Fragments, Tasks, Milestones, Event Listeners, Links, Planning Table, Decorator, Artefacts)
  • Designing business processes with CMMN
  • Connecting CMMN with BPMN
  • Working with a CMMN modelling tool

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Who should attend

The CMMN training programme is relevant for anyone who would like to learn modelling in CMMN, for example:

  • Business Architects
  • Business Analysts
  • Process Owners
  • Information Architects (IA)
  • Information Officers (CIO)
  • Information Professionals
  • Quality Managers
  • System Developers

Prerequisites: Some knowledge of modelling with BPMN can be beneficial (see for example: Introduction to Business Process Modelling in BPMN) although it is not obliged.

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Course details

Duration: 1 day (~ 8 hours)
Language: English or Dutch
Location: The Hague, Rotterdam, Utrecht or your preferred location (in the Netherlands, Belgium, Germany, Austria and Switzerland. Other countries upon request).
Dates: Various dates are possible upon request.
Instructor: Your instructor has a broad knowledge of CMMN and is adept at bridging theory and practice.
Certificate: Participants will receive a certificate of completion.

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Information request

If you wish to receive more information or would like to discuss the training possibilities for your company, please contact us using the form below.